Retail Credit and Consumer Finance is rapidly changing, keeping with the way we all have changed in the last decade or so. The Market Power of Incumbents on account of being early entrants is being challenged as data and technology has become more democratised and freely available to use. The Game Changers are now is shifting from Physical Presence & Market Scale to Innovation & Ability to change (Product and Process) to meet customer demands.
While fundamental equation of managing risk-reward trade off and having a strong process remain, the need for innovation has become more important than ever before. To succeed requires not just great products, but impeccable execution. Organizations need to not just focus on the market, but also look inward to ensure that the offering aligns to their risk appetite and their organization specific dynamics. This is as much a Game Changer as the Product offered to the customers.
At Immensa Capital, we can help you make the best of the opportunities available and identify your game changers. Our partners have, in the course of their careers launched and scaled up different Asset Classes in Retail Loans. These have been built in varied conditions, for many different segments and at different points in the life-cycle of Financial Services in India. The insights from these experience and challenges allow our partners to conceptualize solutions which can be operationalized in our client’s organization.
Challenges, Crisis and Problems are all a blessing in disguise as there is always a solution to any of these - We just need to find it. As long as one has the passion, faith and willingness to work diligently towards, no challenge is insurmountable.
Akash Bafna, a Chartered Account by qualification and Management Degree from JBIMS, Mumbai, is a Risk Veteran in Financial as ICICI Bank, IIFL and BNPP to name a few. Akash was the Chief Risk Officer at BNPP Sharekhan Financial Services for the Consumer Finance business prior to formation of Immensa Capital. Akash had also set up Finadvizer, which was a platform to help customers maximize the value of their financial decisions.
Akash’s insight on the Potential Risk in the context of potential Reward was one of the key reasons why business scaled up profitably in different organizations in his watch . His ability to envisage potential challenges in the entire life-cycle of the product, place controls to ensure containment of Risk and adapt to emerging trends on Digital & use of alternate data with traditional data make him a true Disruptor.
Outcomes reinforce belief on the correctness of actions as the mind has an inherent result bias. It is therefore important to disengage from the outcomes while analyzing the situation - be it process, product or any other piece of work to arrive at the right problem statement.
Padmanabhan Ramakrishnan, has done his Engineering from NIT (Trichy) and Management from IIM Ahmedabad. He is a consumer finance veteran who has worked with Hindustan Unilever, Citibank, HDFC Bank and Indusind Bank where he has launched and scaled up different business lines. Padmanabhan was heading Product, Digital and IT Implementation at BNPP Sharekhan Financial Services for the Consumer Finance business prior to formation of Immensa Capital.
A deep thinker with excellent insights on customer behaviour, Padmanabhan is an impactful Product and Process Specialist. In the course of his career, he has demonstrated ability to build successful business by balancing different perspectives across Customer Requirements, Organization Context & Delivery Process. His understanding of and interest in adaption of technology have been instrumental in building effective solutions for business problems.
New project alerts, media, achievements.